► GETTING BACK ON TRACK
While talking with many of you from time to time, the request for us to restart the newsletters has been overwhelmingly positive (understated)… With our internal systems now in place, look for a fresh newsletter from us monthly!
► WHAT'S NEW?
It’s been almost a year since Timeless Tributes™ took over VideoTributes™. We wanted to review some of the enhancements we’ve made and make sure you are taking advantage of them!
New Customer Service Representative
Next time you call you might hear a new voice. Give a friendly hello to our newest customer service representative: Janice Peat! Janice has had an opportunity to speak to a few of you this month and is excited to get to know more of our fabulous customers.
Online Knowledge Base (help 24/7)
An FAQ base of common questions asked by others, sorted by category
You’ll find this continues to expand – please submit tips you’d like to see added.
After all, our customers drive the creativity. We want to pass along your good ideas!
Live Chat
Those that have tried it LOVE it. We are able answer your questions right then and there, often passing along a link to step-by-step instructions and helpful examples.
Give it a try! Sure, you’ll still want to use the phone from time to time, but we trust you’ll enjoy the Live Chat feature!
Remote Login and Polish
 Whether you would like to just brush up on your skills or the amount of time it takes to create a Video, we can log in to your computer, share the screen and really help you get the most from VideoTributes™! From time savers tips to marketing you will find it to be an invaluable investment. Send us an email today if you’d like to learn more and to schedule an appointment … support@timeless-tributes.com
For only $60, we’ll log in and spend up to 1 hour with you and…
- Review your current method and help streamline your creation time
- Teach you about photo techniques, storage and effects
- Review and critique your shows
- Provide helpful business tips to make VideoTributes™ work better for you and your families
- Finally, we’ll get you setup with your own templates for and quick simple starts
And of course, it’s guaranteed! If you didn’t feel it was worth twice the price; pay nothing.
Easy startup
 Have a friend who’s thinking of getting started with VideoTributes™? It’s now even easier to get started. We will log in, install the software and help them create their 1st show as part of the service. Call us at 1-866-468-4996 or email support@timeless-tributes.com to schedule an appointment to get started.
Enhanced sound quality - Now playing @ 320KBS vs FM radio @ 32 KBS
 Some of our customers who have chapels or play the videos in large churches with Hi-Fi sound systems had requested higher quality audio; and “boy what a difference”.!
Full High Quality CD (Higher then most MP3’s you will find)
We are the only company providing MP3 Music at that level!
*
Please Note: Do not publish your video to the web with high quality music, be sure to select matching web quality music. Large music files will slow down the time it takes to start a video… The faster the video loads, the more people will enjoy and refer them… Using Web Quality music your online videos will play instantly!
Expanded library - Now 750 songs total!
We have added Royal Philharmonic Orchestra, Easy Listening, 1940’s Big Band and more. You will really enjoy some of the new pieces; you’ll hear them in the samples below. Log in to the members area to download the latest music collection.
Moving Video Interludes
 Quality moving interludes, it’s what you’ve asked for and we have delivered!
You know the saying; a picture is worth a thousand words. You will be impressed!
Visit http://www.timeless-tributes.com/us/interludes.html to see the new interludes.
A few samples showing the quality pieces …
http://www.timeless-tributes.com/Demo.html
http://www.timeless-tributes.com/Sample.html
Log in to the members area and you are all set!
► WHAT'S ON DECK?
Let us create VideoTributes™ for you; a new service coming soon!
 Several of our customers have come to us and really encouraged us to provide this service. We have always hesitated as we really believed VideoTributes™ can be done in house by you!
The reality is, sometimes you’re just too busy, or you’re out of town. That’s why there are still over 10 companies doing just that, creating videos for you. How does it work?
Drag or copy photos over to a folder.
Fill out a questionnaire and email it to us, we’ll do the rest
From 1 hour turn around to 24 hours - you tell us what you need and when
Don’t forget we can also log into your computer and help create your next VideoTribute™ with you. Please inquire for pricing and more information support@timeless-tributes.com
Screen Savers for your TV’s
By popular request we have created a DVD that is designed to be played on your TV when it’s not showing Tributes. Filled with elegant scenery and touching quotes, you are able to select which chapter is most appealing to you. Set a nice atmosphere at your funeral home, or use it as a way of demonstrating how VideoTribute™ can provide comfort to your families.
► WEB PUBLISHING
 What our customers who are publishing are saying…
“Those who aren’t doing it are missing out”
“It’s outperformed all other methods of advertising”
“It creates tremendous good will – our families and community really appreciate them”
What the Families are saying …
“We can’t thank you enough for providing the Video in your obituary”
“I enjoy being able to pull the video up while visiting friends or at family gatherings”
“Thanks for being so committed to providing the extras that helped our family”
What guests and friends are saying …
“We visit the funeral homes obituaries on a regular basis just to see the videos”
“Our funeral home really uses technology in a smart and caring way”
The numbers are Impressive…
Millions of people come to watch these videos online.
The average video is watched 130 times by over 60 unique visitors.
Each time a VideoTribute™ is watched online, your funeral home is getting the credit.
► NUMBER OF VIDEOS CREATED
 Over 50,000 videos have been created with VideoTributes so far this year. With an average of 45 people watching each video at home and at the funeral service, that’s over 2,000,000 folks per year in the Funeral Homes and another 2,000,000 people watching them via the web! We are honored to be an important part of this touching and important new trend.
► SEE YOU AT THE NFDA
 Stop in say hello to some of the familiar voices. Jason, Paul and yes even Joe Gleason will be there.
We’d like to hear how you’re making along as well as a chance to meet with fellow users. While you’re visiting, let us share some of our favorite techniques and answer your questions. |
